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EmuAid-USB

EmuAid-USB FAQ
Effective June 1st 2009, Zuken divested its SoC business unit and Embedded Software business unit, and transferred to the subsidiary company, Elmic Wescom, Inc.
Press Release (Japanese only)


Contact
Elmic Wescom, Inc.
 http://www.elwsc.co.jp/
 mail to :
 info@elwsc.co.jp
+81-45-624-8002


Questions

1) General information
Q01. What is "EmuAid-USB for PictBridge"?


2) Order
Q02. Where should I contact?
Q03. How can I obtain it?
Q04. Is it possible to buy from any local office?
Q05. How will it be delivered?


3) Components
Q06. I would like to know what will be provided with "EmuAid-USB for PictBridge".


4) System Requirements
Q07. Any information on system requirements?
Q08. My PC is ABC. Does this work?


5) When using EmuAid-USB
Q09. How to install?
Q10. In installed directory, I can see some programs and helps but those are in Japanese. What are they?
Q11. PCI Board's connector seems a bit long to fit into PCI slot.


6) I am in trouble
Q12. When I use CIPA's Logo Certification Test Software, my PC crashes.
Q13. Where should I contact for "EmuAid-USB for PictBridge" technical issues?



Answers

Q01. What is "EmuAid-USB for PictBridge"?

"EmuAid-USB for PictBridge" is a component of the test tool that may be used when applying for PictBridge Certification program, established by Camera & Imaging Products Association (CIPA).
This certification is required by anyone wishing to use the PictBridge Logo. For more details on PictBridge and its testing requirements, please refer to CIPA's web site.



Q02. Where should I contact?

For general items regarding Logo Certification Test Suite, please contact SSCT Inc.
For USB controller board "EmuAid-USB for PictBridge", please contact Zuken directly.



Q03. How can I obtain it?

Please send an email to emuaid_pb@zuken.co.jp with required quantity and schedule.
We ask for the customers outside Japan to deliver goods with the purchase order and payment both in advance. Quotation and invoice are available on your request.



Q04. Is it possible to buy from any local office?

Unfortunately, for manufacturing reason its delivery is only from Zuken Japan.



Q05. How will it be delivered?

We use DHL WPX service.
DHL web site - http://www.dhl.com



Q06. I would like to know what will be provided with "EmuAid-USB for PictBridge".

Hardware - PCI board x1
Software - Install CD x 1 for drivers
*Note: Only EmuAid-USB's dirivers are provided from Zuken. Please obtain Logo Certification Test software from PictBridge Certification Center SSCT Inc. for complete test suite.


Q07. Any information on system requirements?

(Minimum system requirements)
OS - Windows 2000
CPU - PentiumIII 750MHz
Chipset - Intel 440BX
Memory - 256MB
+ one free PCI slot / enough space inside PC

(Recommended system requirements)
OS - Windows 2000
CPU - Pentium4
Chipset - Intel 845 or upper
Memory - 256MB
+ one free PCI slot / enough space inside PC



Q08. My PC is ABC. Does this work?

We prepared a list that shows PCs we have checked EmuAid-USB's function in the past.
Please take a look at here .



Q09. How to install?

Please refer to EmuAid-USB Instllation Guide page.



Q10. In installed directory, I can see some programs and helps but those are in Japanese. What are they?

Those are for Windows USB device modeling kit (our another product), and we do not support them outside Japan.
Files required for PictBridge certification are PCI drivers (Also please refer to EmuAid-USB Instllation Guide).
After board installation, Certification Software provided from SSCT Inc. handles all.



Q11. PCI Board's connector seems a bit long to fit into PCI slot.

EmuAid-USB's mother board is made to share for other application usage beside USB controller, so it has 64bit PCI connector.
As long as it is used for EmuAid-USB application, it works with 32bit PCI system. If your PC only has 32bit PCI slot (most of the desktop PCs are so), there will be always extra edge not plugged.



Q12. When I use CIPA's Logo Certification Test Software, my PC crashes.

Please contact PictBridge Certification Center SSCT Inc. for primary support.



Q13. Where should I contact for "EmuAid-USB for PictBridge" technical issues?

Please send an email to us.
Zuken Inc. SoC Business Unit
Tel:(+81) 45-473-9131
Fax:(+81) 45-473-8771
Email: emuaid_pb@zuken.co.jp